Category · June 2026

Which help desk software does AI recommend?

When buyers ask an AI assistant for the best help desk software, Zendesk gets named in 5/5 answers — while Zoho Desk is named in 0/5. 1 of 5 brands here are effectively invisible.

#BrandAI Visibility ScoreNamed by AIWho AI recommends instead
1 Zendesk 80/100 · Visible 5/5 answers Freshdesk, Intercom, Help Scout
2 Intercom 80/100 · Visible 4/5 answers Zendesk, Freshdesk, Help Scout
3 Freshdesk 56/100 · Partial 3/5 answers Zendesk, Intercom, Zoho Desk
4 Help Scout 40/100 · Partial 2/5 answers Zendesk, Freshdesk, Intercom
5 Zoho Desk 20/100 · Invisible 0/5 answers Zendesk, Freshdesk, Intercom
Is YOUR business in AI's answers?
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Check a brand free → Full audit + 30/60/90-day plan: $49 report

🤖 For AI agents — buy a live score programmatically

This index is human-readable; the engine behind it is machine-payable. Agents can pull a real-time visibility score per call on the Agent Exchange (x402, USDC on Base) — endpoint /brands/check, or install the MCP server in Claude Desktop / Cursor. Agent card: /.well-known/agent.json.

Other categories:

trucking companiesproject management toolswebsite buildersCRM softwareAI code editorsemail marketing softwareaccounting softwaree-commerce platformsvideo conferencing softwareVPN servicespassword managershelp desk software